Apple Suburban Square in Pennsylvania

The 11 Most Popular Apple Stores in Pennsylvania

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The Best Apple Store in Pennsylvania

Apple Suburban Square in Pennsylvania
Apple Suburban Square in Pennsylvania

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TOP 11 Best Apple Store in Pennsylvania

Apple Suburban Square in Pennsylvania
Apple Suburban Square in Pennsylvania

Apple Walnut Street

  • Address: 1607 Walnut St, Philadelphia, PA 19103, United States
  • Map: Click here
  • Rating: 3.9 (1845)
  • Phone: +1 215-861-6400
  • Website: Link
  • Opening hours:
    Monday: 10:00 AM – 7:00 PM
    Tuesday: 10:00 AM – 7:00 PM
    Wednesday: 10:00 AM – 7:00 PM
    Thursday: 10:00 AM – 7:00 PM
    Friday: 10:00 AM – 7:00 PM
    Saturday: 10:00 AM – 7:00 PM
    Sunday: 10:00 AM – 7:00 PM
  • Reviews:
    Upgraded to iPhone 13 Pro Max. This phone is quite different than any other iPhone upgrade. Selection and purchase made online. Purchased items were ready at time of appointment. Apple staff were more than kind to help me troubleshoot and recover access to every online account I thought useful.
    ✭✭✭✭✭ By brendamiller photography (a year ago)
    Staff are always helpful, they won’t let you stand around aimlessly for too long and hop over to help. Sales staff is always on point and Genius Bar/repairs are fairly quick. Plenty to do in the area if you’re waiting on a device repair.

    Highly recommend making an appointment online before you go for a repair, or you might be waiting a while.

    ✭✭✭✭✭ By Kenneth G. (Klocktopus) (4 months ago)
    My worst Apple store experience. The technician was not only 30 minutes late for the appointment time but also extremely rude and didactic. I was there for a repair and instead of kindly explaining the situation, he was authoritative and made me feel very uncomfortable. He should be aware that he is not doing a “favor” but doing a service to a customer.
    By JS P (a week ago)
    The staff is amazing and very helpful. If you go in respectfully they treat you like Royalty, I mean they were even nice to the guy yelling his head off so that says alot there. They all seem to know their stuff and if they didn’t they found the answer quickly. Genius bar is so great however, you may be waiting a bit before your seen but they seem to help me understand and find the best solution to my problems, especially Ace he’s my guy.
    ✭✭✭✭✭ By Arthur James Jr (3 weeks ago)
    I had an appt at the Genius Bar to get my iPhone 8 battery replaced. The tech punctured the battery while removing it so they gave me another phone. The phone they gave me was old, it was in a small grey box without labels. They charged me $50 for the nonexistent battery replacement and said several times that I should be happy to get a new phone. The battery of the so called ‘new phone’ they gave me was dead. It did not have any residual battery in it. I called to let them know. A woman named Nicole incoherently said the phone was new and it was in their storage for more than a year. She said the battery of my previous phone was unsafe to change and was not punctured, so I responded that I was told it was punctured so she responded that it is just the same verbiage…!?

    She was quite rude: she kept asking me if what she was saying was clear but when I responded, she said I was interrupting her while speaking…?! she also kept changing the story of how my phone was incompetently handled. I would not visit or buy here again, particularly I would avoid using their “Genius” Bar, there are no geniuses there. Actually from the conversation I had with Nicole on the phone, it is clear to me, they might be exactly the opposite in this store.

    They also did not tell me what they did with my old phone, I am worried about the security of data. That is my main concern. Particularly considering they could not articulate what happened to my old phone and they kept insisting the phone they gave me was ‘new’. I had such a bad feeling about this store. Something is really wrong here.

    By Bjork Fjordson (2 months ago)

Apple Willow Grove Park

  • Address: 2500 W Moreland Rd, Willow Grove, PA 19090, United States
  • Map: Click here
  • Rating: 3.7 (1177)
  • Phone: +1 215-346-8160
  • Website: Link
  • Opening hours:
    Monday: 10:00 AM – 9:00 PM
    Tuesday: 10:00 AM – 9:00 PM
    Wednesday: 10:00 AM – 9:00 PM
    Thursday: 10:00 AM – 9:00 PM
    Friday: 10:00 AM – 9:00 PM
    Saturday: 10:00 AM – 9:00 PM
    Sunday: 11:00 AM – 6:00 PM
  • Reviews:
    Waste of time! The only reason I’m giving this store 1 star is because they honored my appointment time. BUT they were no help at all. My Apple Care number was MIA but I had a receipt/proof of purchase. I spoke to multiple reps and senior admins on the phone who said there was an “exception”, to make an appointment and my screen would be fixed. I went to the store and they told me they couldn’t fix it until the case was closed. I called the reps while in the store who appeared higher up and they told the employees and their manager that there is an exception. The rep on the phone literally said “I’m not sure why they aren’t helping you” “this is protocol”. I left with a broken iPad and will never return to that store. I plan to try another location which is the advise the rep gave me.
    By Samantha Capcino Bryant (2 weeks ago)
    Thanks to sales representative Anthony for providing me outstanding customer service. The store was packed and I had an appointment to pick up my new computer. He took initiative to assist me, which I really appreciated. I have been apple customer for a very long time and based on how I was treated by Anthony – I will continue to be an Apple customer for many years to come. He was very efficient, knowledgeable, took initiative and had a very positive attitude. Had a excellent experience at this store thanks to Anthony.
    ✭✭✭✭✭ By Exploring with JoJo (6 months ago)
    I went to this Apple store this morning on Sunday, October 30 at around 11:20AM because my iPhone would not turn on. The guy at the front said the only appointment they had would be in three hours. I said that’s fine. After a few seconds of him looking at and trying to troubleshoot my phone, it was able to turn on. I was shocked and asked him how he was able to do that since I tried everything at home and it didn’t turn on. He said “it’s logic” in a condescending way. My father and I found that really disrespectful and unprofessional. Meanwhile, there was another Apple representative next to him asking him about lunches and what time he would want to take his lunch. She cut us off in the middle of him scheduling my appointment. I decided to leave. That store needs to train their employees on better customer service, professionalism, and respect.
    By Instructor Brian (5 months ago)
    Samir helped me with my shopping appointment today and was super helpful. I was indecisive and wanted to try on a bunch of different sizes/bands. His positive attitude and friendliness left me with a great experience at this store. I will definitely come back again because of his customer service.
    ✭✭✭✭✭ By Tara Welsch (6 months ago)
    I wandered in with my whack-a-do(old)iPhone. I already came into the store, with the mindset that amending my iPhone(transferring my old stuff to a newer iPhone)might take some time…so don’t come in, indignant for a quick fix!

    The Apple Crew were very helpful, especially Jas & Lee! They tried their very best to assist me in my iPhone dilemma; they were informative and patient! Thank you for your patience with me!

    ✭✭✭✭✭ By Ericka M (2 months ago)

Apple King of Prussia

  • Address: 160 N Gulph Rd, King of Prussia, PA 19406, United States
  • Map: Click here
  • Rating: 3.5 (1157)
  • Phone: +1 484-636-5090
  • Website: Link
  • Opening hours:
    Monday: 10:00 AM – 9:00 PM
    Tuesday: 10:00 AM – 9:00 PM
    Wednesday: 10:00 AM – 9:00 PM
    Thursday: 10:00 AM – 9:00 PM
    Friday: 10:00 AM – 9:00 PM
    Saturday: 10:00 AM – 9:00 PM
    Sunday: 11:00 AM – 6:00 PM
  • Reviews:
    Sorry to give this rating but the store is going downtrend. I had visited this store Pre COVID and this time I have visited two times one is for giving my mbp for service and next week I went to pick up. Trip I went for giving my mbp was at 7.45 pm slot and I know the store will be closing at 8.30. I exactly waited in the hallway to get into store at 7.45 and I went on right time. Front staff checked my appointment and asked to wait and I did for 15 mins and later there was staff(lady) who was inspecting my product , was not really friendly and did the job as low paid staff. She did what has to be done without any interest. I felt there was an attitude, but she answered my questions though.
    I came out at 8.29pm on the day. For pickup I got email on next week Wednesday morning and i went there around 6 pm and got my product with default waiting time of 10-15 mins. This time staff was active and welcoming. Quick checkout process . I was charged what stated in the site , I got my keyboard and top cover of mbp replaced for free(nice and thank you store). Apart from the service(waiting time) was slow I felt and sometime I have no clue what to do while cluelessly waiting for some staff to attend. There was a staff always standing at the entrance to handout mask and unless you ask she will not ask you if are picking up or waiting in a queue to check in your appointment. For product pickup you don’t need an appointment. Not a worst experience but definitely not the best one. I reduced star for not having best experience on first time visit , waiting time can be reduced, not beyond expectation. This kind of store always be one of the customer experience store and not a regular retail store(so I consider customer service as major contributor not the workmanship)
    ✭✭ By Prabha Shankar (a year ago)
    Came in to check out the store. Anyway, we were greated by a gentleman, great mood and polite. Made small talk and then we sat waiting for someone to come by since we had an appointment. We were seen by Brooke, wonderful lady that took care of us in 5 minutes. On another note, store was busy and loud. But that’s business.
    ✭✭✭✭✭ By Helen V (a year ago)
    I went to the store today to get my iPhone repaired. I’m happy to say that I had an awesome experience. Ray from the Genius Bar was very informative and attentive. He filled the moments of wait time, while my phone was being diagnosed, with great conversation. When I went to pick up my phone from repair I had another employee who went above and beyond. Drew was helping a swarm of people purchase items while staying calm and polite with every customer. He also did a great job installing my screen protector. Overall it is a joy to be at the Apple Store in KOP
    ✭✭✭✭✭ By Scott (6 months ago)
    The manager name Tylor. He game me really bad service. He was rude with me, he walk way. He didn’t help me.
    I told him I wanted to give a review online. Can you please help he said talk to google, I don’t how to right reviews!
    Apple cheated with us because they charge $30 extra for activating service but I don’t activate but still they charging $30.
    Then I said ok I have to buy phone because it’s for gift.
    iphone 13 price $759 but his system came $830. I am waiting for him.
    By Md Akhand (4 months ago)
    This store is the worst apple experience I have ever had. The “manager” Anne should be fired. No compassion or customer care. Very condescending and just gives you scripted answers about policy.

    They don’t honor apple care here and want to spend 2 hours running tests to tell you why they won’t replace it.

    Could not be more disappointed… as a 15 year apple customer —- I’m going to have to make a change.

    The company DOES NOT care and they basically told me I had to troubleshoot for a week— possibly mail my phone in— when I drove an hour to get here to get this resolved.

    By Jeff (5 months ago)

Apple Park City

  • Address: 541 Park City Center, Lancaster, PA 17601, United States
  • Map: Click here
  • Rating: 3.8 (1078)

Apple Shadyside

  • Address: 5508 Walnut St, Pittsburgh, PA 15232, United States
  • Map: Click here
  • Rating: 4 (1066)

Apple Cherry Hill

  • Address: 2000 NJ-38, Cherry Hill, NJ 08002, United States
  • Map: Click here
  • Rating: 3.9 (1064)

Apple Lehigh Valley

  • Address: 250 Lehigh Valley Mall, Whitehall, PA 18052, United States
  • Map: Click here
  • Rating: 3.6 (1057)

Apple Ross Park

  • Address: 1000 Ross Park Mall Dr, Pittsburgh, PA 15237, United States
  • Map: Click here
  • Rating: 3.6 (794)

Apple South Hills Village

  • Address: 301 S Hills Village, Pittsburgh, PA 15241, United States
  • Map: Click here
  • Rating: 3.8 (755)

Apple Suburban Square

  • Address: 61 St James Pl, Ardmore, PA 19003, United States
  • Map: Click here
  • Rating: 3.7 (688)

Apple Inc. Warehouse

  • Address: 80 S Middlesex Rd, Carlisle, PA 17015, United States
  • Map: Click here
  • Rating: 3.8 (35)

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